Hi Guys
 
I've just installed 1.3 beta 4 in anticipation of the bulk facility which we have long been waiting for!!  I am using RedHat and MYSQL.
 
Anyway I have two questions
 
1/ in system log I'm seeing the following
Wed Sep 8 10:34:07 2004 error OTRS-CGI-10 Found no $QueueID for JISCmail!
Wed Sep 8 10:34:07 2004 error OTRS-CGI-10 Found no $QueueID for Mailtalk!
Wed Sep 8 10:34:07 2004 error OTRS-CGI-10 Found no $QueueID for JISCmail::thanks!
Wed Sep 8 10:34:07 2004 error OTRS-CGI-10 Found no $QueueID for Mailtalk::newlist!
Wed Sep 8 10:34:07 2004 error OTRS-CGI-10 Found no $QueueID for JISCmail!
Wed Sep 8 10:34:07 2004 error OTRS-CGI-10 Found no $QueueID for Mailtalk!
Wed Sep 8 10:34:07 2004 error OTRS-CGI-10 Found no $QueueID for JISCmail!
Wed Sep 8 10:34:07 2004 error OTRS-CGI-10 Found no $QueueID for JISCmail::general!
 
 
2/ when I click on bulk facility I get

Forbidden

You don't have permission to access /otrs/ on this server.

 

Any tips, pointers or solutions would be greatfully received.
 
Thanks
 
Philippa Strange