8 Sep
2004
8 Sep
'04
11:49 p.m.
Hi Nigel, On Tue, Aug 31, 2004 at 01:31:54PM +0100, Nigel Clarke wrote:
I think I can see how this would work for the compose answer reply form but the forward article form doesn't include any address book facilities. Thus I would need to use the compose answer reply form to send requests to my external support desks. Is this what you are suggesting?
Address book and spell checker is added in OTRS 1.3 beta 5. Thanks for the idea.
Rgds, Nigel
Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!