Hi All, I'm having a little trouble with an installation of OTRS2 on Debian etch - especially I'm trying to get my customers' userdata from an Active Directory, and something seems to go wrong there (I get "Panic! No UserData!" on login..) So I thought "Hey, would be a great idea to enable debug!" and I set $Self->{'Debug'} = 5; in Config.pm. Now the first odd thing is that at the actual logging location (I'm using the File-Log) no debug messages appear, I only get lines like these: [Wed Dec 3 10:05:12 2008][Notice][Kernel::System::Auth::LDAP::Auth] User: username (CN=changed,OU=to,OU=protect,DC=the,DC=innocent) authentication ok (REMOTE_ADDR: 172.17.xxx.xxx). [Wed Dec 3 10:05:12 2008][Notice][Kernel::System::User::GetUserData] Panic! No UserData for user: 'username'!!! In my apache's error log I seem to get some debug output, e.g.: Debug: Config.pm ->Get('CGILogPrefix') --> OTRS-CGI Debug: Config.pm ->Get('SystemID') --> 01 Debug: Config.pm ->Get('LogModule') --> Kernel::System::Log::File Debug: Config.pm ->Get('LogModule::LogFile') --> /var/log/otrs/otrs.log Debug: Config.pm ->Get('LogModule::LogFile::Date') --> 0 Error: Config.pm No value for 'LogModule::LogFile::Date' in Config.pm found! ... ... ... Debug: Config.pm ->Get('Frontend::Output::PostFilter') --> Error: Config.pm No value for 'Frontend::Output::PostFilter' in Config.pm found! Debug: Config.pm ->Get('Frontend::Output::PostFilter') --> Error: Config.pm No value for 'Frontend::Output::PostFilter' in Config.pm found! These are the last lines of the debug output. Although there are some errors, these seem not to be critical, since I am able to log in as admin. I actually would expect the debug mode to give me a little debug output on what actually happens, not only on how it was able to load the configuration. Is there something wrong with my debug output? Kind regards, Lukas Barth