I wholeheartedly agree. Something that would have some robust searching capability would be nice, especially if it is easy to use. Why not use the FAQ module within OTRS? Would it suit the needs of the community?
-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of John A. Heidingsfelder Jr.
Sent: Thursday, September 15, 2005 8:34 AM
To: otrs@otrs.org
Subject: Re: [otrs] otrs forum/wiki
I third that. This mailing list is very high volume. And it's all
valid questions with some not so easy answers. Would be nice to have
a forum... something as simple as phpBB would work. Thing is, I may
have to unsubscribe to this list because of the high volume. So, yes I
agree.
But should this be an official otrs forum, or a community only one.
Getting a domain name and web host isn't a big deal, but perhaps having
it ride on a subdomain of otrs.org(forums.otrs.org) would be best.
John
On Thu, 2005-09-15 at 05:47 -0400, Trevor Vaughan wrote:
> I second that, who's got hosting space and the time to implement/secure it?
>
> Will it be moderated (hopefully).
>
> Trevor
>
> On 9/14/05, Sumo664 <sumo664@yahoo.co.uk> wrote:
> > Sounds like a good idea to me....
> >
> > -----Original Message-----
> > From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Mike
> > Conigliaro
> > Sent: 13 September 2005 22:25
> > To: otrs@otrs.org
> > Subject: [otrs] otrs forum/wiki
> >
> > why not create an otrs forum/wiki? i see tons of questions going unanswered
> > every day. i think a forum would alleviate this, since posts can be
> > categorized and searched much easier. a wiki would be great for howtos and
> > other documentation.
> >
> > --
> > Mike Conigliaro
> > Proactive Technologies
> > conigliaro@getproactivenow.com
> > 203.239.0440 ext.17
> > http://www.getproactivenow.com
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> >
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