Re: [otrs] Query to DB

It's a kinda work for GenericAgent You can define a job for both the queues and delete them from time to time manually or scheduling it HTH MV On Sat, May 8, 2010 at 4:59 PM, wrote:

Hi experts,

I need to know:

How to do a query to the table that manage the tickets under "Junk" and "Raw" and delete all the tickets in there.

I will appreciate all the help.

Regards,

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