19 Oct
2004
19 Oct
'04
7:55 a.m.
Hi there, After installing OTRS 1.3.1 I am facing two issues: 1. The unlock/follow up notifications are sent to all users not only for the owner; 2. I have set the $Self->{'SendmailBcc'} = 'redirect@domain.com'; into Config.pm in order to redirect all OTRS responses to a mail box. Unfortunately now I am receiving every message twice. Any ideas? Thankx Daniel -- This message was scanned for spam and viruses by BitDefender For more information please visit http://www.bitdefender.com/