Nils, Thanks for your response. Yes yes, in accompaniment with AuthModule, i should have said I was using that too. Andy On Thursday, 12-15-2011 on 10:07 pm Nils Leideck wrote:
Hi Andy,
On 15.12.2011, at 20:56, Andy Graybeal wrote:
I'm wondering if AuthSyncModule creates users that authenticate with LDAP but don't exist in OTRS? Or do I need to create the user manually in OTRS and simply use LDAP to auth.
You need to configure AuthModule AND AuthSyncModule, then the users username, firstname, lastname and email address is created and/or synced from LDAP to OTRS.
Cheers, Nils -- http://webint.cryptonode.de / a Fractal project
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