[otrs] An OTRS ACL riddle :-)

6 Feb 2011

      100 virtual gummy points for those who can tell me what my ACL is actually “doing” :-))

$Self->{TicketAcl}->{'ACL-MyRiddle-001'} = { 
    # match properties
    Properties => {
        Ticket => {
            Queue => ['[RegExp][^(Servicedesk)]'],
            Type => ['[RegExp][^(Incident)]'],
            Priority => ['[RegExp][^(5 very high)]'],
        }   
    },  
    # set not possible options (black list)
    PossibleNot => {
        Ticket => {
            State => ['[RegExp]^.*[^(workaround)]$'],
        },  
    },  
};

Have phun!

— 
Nils Leideck

http://webint.cryptonode.de / a Fractal project