[otrs] Editing customer details from ticket zoom

Hello, is it possible to edit the details of a customer right from the ticket zoom view. The only way I found till now is to grant the user access to edit customer information, go to the EditCustomer panel, search for the customer and edit its details. Is there any shorter way, e.g. giving all users access to edit customer information and creating a short link from the ticket zoom to edit the customer's details? Thnx in advance Markus Nagel