Hello,<br><br>either on database or in filesystem, depending on what you have at defined at <br>Ticket -&gt; Core::Ticket<br><br><span class="contentkey">Ticket::StorageModule:</span>
                            <br>
                            <span class="contentvalue">Select your 
TicketStorageModule to safe the attachments of articles. &quot;DB&quot; stores all
 data in the database. Don&#39;t use this module if big attachments will be 
stored. &quot;FS&quot; stores the data in the filesystem. This is faster but 
webserver user should be the otrs user. You can switch between the 
modules even on a running system without any loss of data.</span><br><br clear="all">Leonardo Certuche<br><a href="http://www.itconsultores.com.co" target="_blank">www.itconsultores.com.co</a><br>Medellín, Colombia<br><br>

<br><br><div class="gmail_quote">On 20 September 2010 07:28, PREF31 OTRS <span dir="ltr">&lt;<a href="mailto:otrs@haute-garonne.pref.gouv.fr">otrs@haute-garonne.pref.gouv.fr</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
Hi,<br>
<br>
Can someone tell me where are the attachments  files ?<br>
<br>
Thanks<br>
<br>
Claude<br>
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