Re: [otrs] Pending on customer

24 Jun 2007

      The only options I have in the Pending screen are "pending auto close+",
"pending auto close-" and "pending reminder"

Does customer pending need to be enabled somewhere and does this send a
"nag" email?

Thanks

Gabriele D'Andrea wrote:
...
Yeah, you sholud change ticket state ti Customer pending
----- Original Message ----- From: "Steven Carr"

To: 
Sent: Sunday, June 24, 2007 10:15 PM
Subject: [otrs] Pending on customer
...
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 Steven Carr
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