[otrs] More: RC1.0/Suse 8.1 Install Problem

In addition to my original message below, when I do the rcapache I get the following: linux:/home/afy/tmp # rcapache restart Shutting down httpd done Starting httpd [ Mailman PERL PHP4]/usr/sbin/rcapache: line 206: 9114 Segmentation fault $HTTPD_BIN $INET6 -t -f /etc/httpd/httpd.conf $MODULES >> /var/log/httpd/rcapache.log 2>&1 Syntax OK failed Any Ideas on this and the problem restated below. I am sure I must be doing something wrong. I did do the SuSEConfig first. Thanks, Alan Yorinks First Message: I just installed SuSE 8.1, and tried to install OTRS RC1.0 RPM and get the following message: Exception in ../SRC/services.c, line 299 concerning file not opened Here is what I did to install the RPM: linux:/home/afy/tmp # rpm -ivh otrs-1.0.0-RC1.i*.rpm otrs ################################################## Check OTRS user (/etc/passwd)... otrs exists. SetPermissions.sh <$Revision: 1.15 $> - set OTRS file permissions Copyright (c) 2002 Martin Edenhofer Setting file permissions... chown -R 0:0 /opt/otrs chown otrs:nogroup /opt/otrs chown otrs:nogroup /opt/otrs/.fetchmailrc chmod 0710 /opt/otrs/.fetchmailrc chown otrs:nogroup /opt/otrs/.procmailrc chmod 0644 /opt/otrs/.procmailrc chown -R otrs:nogroup /opt/otrs/var/ chown -R wwwrun:nogroup /opt/otrs/var/sessions/ chown otrs:nogroup /opt/otrs/var/log/TicketCounter.log chmod -R 755 /opt/otrs/bin/ (chown && chmod 700) otrs:0 /opt/otrs/bin/DeleteSessionIDs.pl (chown && chmod 700) otrs:0 /opt/otrs/bin/UnlockTickets.pl (chown && chmod 700) otrs:0 /opt/otrs/bin/otrs.getConfig Exception in ../SRC/services.c, line 299 concerning file not opened Thanks, Alan Yorinks _________________________________________________________________ The new MSN 8: smart spam protection and 2 months FREE* http://join.msn.com/?page=features/junkmail