Hi...

I believe it is if you want to run a faster OTRS. 'perlrequire' goes in your Apache config file when you want to run the script that 'pre-loads' all of the Perl modules. If you do not want to install mod_perl, then remove the 'perlrequire' statement from your Apache config file, and set up your OTRS as per the docs for a CGI mode.

Michael Rojas,
Systems Admin.
South Texas Internet
956.504.5252
www.ies.net

Some dream of success... Others work hard at it.

-----Original Message-----
From: otrs-admin@otrs.org [mailto:otrs-admin@otrs.org]On Behalf Of Siavush Randjbar-Daemi
Sent: Thursday, July 31, 2003 5:45 AM
To: otrs@otrs.org
Subject: [otrs] Problems with installing OTRS from rpm...Please help!

Hi all,
I am trying to install OTRS on a RedHat 9 box that has all other components (Apache, MySQL ) installed from rpm. I am using the RedHat 8.0 rpm. Installation was fine. but when I tried to restart apache with service apache restart I got the following error:

Starting httpd: Syntax error on line 10 of /etc/httpd/conf.d/otrs.conf:
Invalid command 'Perlrequire', perhaps mis-spelled or defined by a module not included in the server configuration

I don't have mod-perl installed..is installing mod-perl a requirement? I would prefer to avoid having to install it.

Many thanks for the help!