
Hello, I have a BIG problem with otrs. (Versions: 1.1.0.rc1 and 1.0.2-01) I try'd to install it for over 2 hours now, i read the docu's and also http://lists.otrs.org/pipermail/otrs/2003-February/000869.html installer.pl runs without any problems, but if i open index.pl and give my username, it says: Internal Server Error (500) /var/log/apache-ssl/error.log: Invalid argument at /opt/otrs/bin/cgi-bin/../../Kernel/System/Log.pm line 129. [Fri Apr 18 23:56:07 2003] [error] [client 80.145.238.4] Premature end of script headers: /opt/otrs/bin/cgi-bin/index.pl /etc/passwd otrs:x:1008:100:OTRS user:/opt/otrs/:/bin/bash www-data:x:33:33:www-data:/var/www:/bin/sh /etc/group users:x:100: www-data:x:33:otrs /etc/shadow www-data:*:12147:0:99999:7::: otrs:!:12160:0:99999:7::: ls -l /opt/otrs -rw-r--r-- 1 otrs users 21704 Mar 9 18:26 CHANGES -rw-r--r-- 1 otrs users 18009 Feb 8 14:53 COPYING -rw-r--r-- 1 otrs users 1555 Feb 8 14:53 CREDITS -rw-r--r-- 1 otrs users 5299 Feb 15 14:54 INSTALL -rw-r--r-- 1 otrs users 1160 Feb 8 14:53 INSTALL.RedHat -rw-r--r-- 1 otrs users 1144 Feb 8 14:53 INSTALL.SuSE drwxr-xr-x 8 otrs users 288 Apr 18 23:39 Kernel -rw-r--r-- 1 otrs users 7532 Feb 8 14:53 README -rw-r--r-- 1 otrs users 987 Feb 8 14:53 README.application-module -rw-r--r-- 1 otrs users 3068 Feb 8 14:53 README.database -rw-r--r-- 1 otrs users 2559 Feb 8 14:53 README.dtl -rw-r--r-- 1 otrs users 3539 Feb 8 14:53 README.webserver -rw-r--r-- 1 otrs users 104 Mar 9 19:14 RELEASE -rw-r--r-- 1 otrs users 1279 Feb 8 14:53 TODO -rw-r--r-- 1 otrs users 1859 Feb 8 14:53 UPGRADING drwxr-xr-x 3 otrs users 960 Mar 9 19:14 bin drwxr-xr-x 3 otrs users 496 Mar 9 19:15 doc drwxr-xr-x 3 otrs users 72 Mar 9 19:14 install drwxr-xr-x 2 otrs users 912 Mar 9 19:14 scripts drwxr-xr-x 11 otrs users 272 Mar 9 19:14 var ls -l /opt/otrs/Kernel/System ... drwxr-xr-x 2 500 users 104 Mar 9 19:14 Log -rw-r--r-- 1 500 users 4282 Feb 8 14:53 Log.pm ... Can you plz help me? Cfreak202 computerfreak202@yahoo.de