I wrote:
Daniel Vesely wrote:
after upgrade from 2.0.4 to 2.1.1 when i try to view ticket i got: Can't load link backend module Kernel::System::LinkObject::FAQ! at ../..//Kernel/System/LinkObject.pm line 149. but there is FAQ.pm any idea?
I also just upgrade from 2.0.4 to 2.1.1 using the RPM. I get the exact same error when zooming in on a ticket (example url: http:// domain.com/otrs/index.pl?Action=AgentTicketZoom&TicketID=1555). I looked a bit at the code in LinkObject.pm, but never having programmed in Perl doesn't really help. Did anyone solve this one?
I just noticed that the upgrade apparently removed the FAQ module. FAQ.pm and friends are no longer on my system. I still have the FAQ button in my toolbar when I login, but clicking it gives me: ERROR: OTRS-CGI-1 Perl: 5.8.5 OS: linux Time: Tue Oct 10 20:07:56 2006 Message: Module 'Kernel::Modules::FAQ' not found! Traceback (25186): Module: Kernel::System::Web::InterfaceAgent::Run (v1.14) Line: 207 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::han dler (v) Line: 48 Module: (eval) (v1.81) Line: 202 Module: ModPerl::RegistryCooker::run (v1.81) Line: 202 Module: ModPerl::RegistryCooker::default_handler (v1.81) Line: 168 Module: ModPerl::Registry::handler (v1.99) Line: 30 We installed the FAQ module once to check it out, but never really got to actually using it. I went to Admin -> Package Manager and noticed I had the option to install the FAQ module. I installed it and now all is working again. Nils Breunese.