Hi guys,
thanks for that help earlier.
Another small one - in the admin, I have set up responses which are all
working fine except for one thing - for each return, I have to enter two
in the textbox so that they display properly in the email client on the
other side.
e.g. if i have:
thank you
for your
it displays as
thank you for you
similarly, with the bottom of each reply, the customer email client
displays something like this:
--------------------------Enda Nagle
-- > > > *Enda Nagle> RPM Sports* - /The Powerball People!/> > Nenagh Road, Thurles> Co. Tipperary, Ireland> > *Phone:* +353 (0)504 23969> *Fax:* +353 (0)504 23450> > Email: enda@powerballs.com mailto:enda@powerballs.com> Web: www.powerballs.com http://www.powerballs.com/ - don't spin it too > fast - you'll create a black hole!> > > /"*Watch what happened http://www.powerballs.com/hamleys.wmv when > Powerball hit London!*"/> > --> ** Email Scanned by Elive's Virus Scanning Service -> http://www.elive.net **> > > > instead of returns before each */> >/*/
/Can I change the line endings somewhere in OTRS or will I have to do it in the system itself? Or is it something entirely different? Thanks for the continued help! Enda -- *Enda Nagle RPM Sports* - /The Powerball People!/ Nenagh Road, Thurles Co. Tipperary, Ireland *Phone:* +353 (0)504 23969 *Fax:* +353 (0)504 23450 Email: enda@powerballs.com mailto:enda@powerballs.com Web: www.powerballs.com http://www.powerballs.com/ - don't spin it too fast - you'll create a black hole! /"*Watch what happened http://www.powerballs.com/hamleys.wmv when Powerball hit London!*"/