This is the Message I get when I configure Agentinfo ..... can someone help me out ?
Message: Module Kernel/Modules/Agentinfo.pm not found!
Traceback (32374):
Module: Kernel::System::Web::InterfaceAgent::Run (v1.43.2.1) Line: 182
Module: /opt/otrs/bin/cgi-bin/index.pl (v1.88) Line: 48
Mit freundlichen Grüßen / Kind regards
Markus Moj
IT Infrastructure & Services
TimoCom Soft- und Hardware GmbH
In der Steele 2
D-40599 Düsseldorf
Tel: +49 211 88 26 80 14
Fax: +49 211 88 26 70 14
eMail: MMoj@TimoCom.com
www.TimoCom.com
Geschäftsführer: Jens Thiermann, Gunther Matzaitis
Amtsgericht Düsseldorf, HRB 34489
MMoj---21.10.2009 14:52:34---Hey, I need to test the Agentinfo feature of OTRS, but everytime I enable this
From: |
MMoj@timocom.com |
To: |
otrs@otrs.org |
Date: |
21.10.2009 14:52 |
Subject: |
[otrs] How to enable Agentinfo without messing up OTRS |
Sent by: |
otrs-bounces@otrs.org |
Hey,
I need to test the Agentinfo feature of OTRS, but everytime I enable this feater the system chrashes and tells me that a Template is missing. Is there a way to work around this behavior?
Mit freundlichen Grüßen / Kind regards
Markus Moj
IT Infrastructure & Services
TimoCom Soft- und Hardware GmbH
In der Steele 2
D-40599 Düsseldorf
Tel: +49 211 88 26 80 14
Fax: +49 211 88 26 70 14
eMail: MMoj@TimoCom.com
www.TimoCom.com
Geschäftsführer: Jens Thiermann, Gunther Matzaitis
Amtsgericht Düsseldorf, HRB 34489---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/