-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Ivan De Masi Sent: woensdag 10 juni 2009 09:33 To: User questions and discussions about OTRS. Subject: [otrs] Time accounting module
Hi,
is anybody here who has expience with the "time accounting" module?
I'm testing the time accounting module (V.1.2.1) with OTRS V. 2.3.2 and I want to change the period the module calculates/reports the worked hours in a month. A regulary "working month" starts on the first an ends at the 30./31.
Ivan, As for your second problem, 3 & 4 day working weeks are pretty common in the Netherlands :-) We have created a project code 'Internal n.w. - Parttime Absence' (n.w.=Non Working). (We had a manager who always liked to have everybody end up with 40 hours a week on the sheets so he could tell the real exceptions). This way you can also tell when the PT is used. For your first question, I have not gone that far into it yet. Sorry. gr, Frans -
right? ;-) We have a different period calculation starting the 15th of every month until the 14th of the next month. Is there a way to tell the module to disply the reports this way?
I also have problems to tell the system to handle part-time jobs. When sombody is not working a day or two (because he has only to work 3 or 4 days a week), the system always asks for the missing times for that days. The same for holidays. The only way ist to set the one ill for that day - but this is no good solution.
Any ideas?
Thanks!
Regards, Ivan --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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