19 Aug
2004
19 Aug
'04
3:56 p.m.
Hi Charles, On Thu, Aug 19, 2004 at 11:09:44AM -0400, Charles R. Thompson wrote:
We recently lost a tech and I invalidated his account. Problem is, OTRS is still attempting to send mail to his account for all new tickets, etc. I re-validated him then took off all permissions to all groups then invalidated again. Same difference. I can't get this account to stop receiving mail. Is there a manual way to force this to occur?
This is a bug and is fixed in OTRS 1.3 (release date is 2004-09-20).
Charles
Martin -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!