On the dashboard,
escalated tickets show old tickets that have been merged. The parent
ticket has been closed, so it should not be seen. I don't know if this is a
bug since upgrading to 2.4.4, or from a configuration
change.
Anyone else seen
something like this?
Also, the time shows
up as hours instead of days. example: 342508 hours :(
Kind
Regards,
Andrew
Glossop