Actually, it was a problem with permissions on the files and directories I created. Once I fixed those everything worked fine.
Thanks,
Jeremy
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Marc Bonsels
Sent: Friday, March 18, 2011 1:27 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Problem setting default customer skin
Hi Jeremy,
I'm pretty sure the reason is the selector you used (#Header #Logo) is being overridden by a similar selector within a style-tag (I would suggest to have a look at it with firebug).
I think the right way to change the logo would be to set a config item named "CustomerLogo" within your skin-config like this:
<ConfigItem Name="CustomerLogo" Required="0" Valid="1">
<Description Translatable="1">The logo shown in the header of the customer interface. The URL to the image must be a relative URL to the skin image directory.</Description>
<Group>Framework</Group>
<SubGroup>Frontend::Customer</SubGroup>
<Setting>
<Hash>
<Item Key="URL">skins/Customer/<Skinfolder>/img/<logo>.whatever</Item>
<Item Key="StyleTop">8px</Item>
<Item Key="StyleRight">25px</Item>
<Item Key="StyleHeight">36px</Item>
<Item Key="StyleWidth">150px</Item>
</Hash>
</Setting>
</ConfigItem>
HTH
Regards,
Marc
Am 17.03.11 19:22, schrieb Porier, Jeremy:
I'm trying to setup a skin for our Customer interface, running otrs 3.0.1. I created the directory /opt/otrs/var/httpd/htdocs/skins/Customer/ACCCustomer/css and created the file Core.Default.css. The contents of that file are:
#Header #Logo {
position: absolute;
top: 200px;
right: 25px;
width: 193px;
height: 40px;
background: transparent url(../img/ACCSmallLogo.png) no-repeat;
}
I then created ACCCustomerSkin.xml in /opt/otrs/Kernel/Config/Files which contains the following:
<?xml version="1.0" encoding="utf-8" ?>