Hi all I want to make a graph-pie which elaborates the number of the issues in each state (opened,closed,new ... etc) Please help me since this report is very important to me, I want to use OTRS and what is preventing me from starting depending on it is the graphical reports. This is the summary of the stat: ===================================== Information about the Stat Stat#: 10001 Title: Overview about all tickets in the system Object: Ticket Description: Current state of all tickets in the system without time restrictions. Format: graph-pie Graphsize: 800x600 Sum rows: No Sum columns: No Cache: No Valid: valid X-axis State: closed successful closed unsuccessful merged new open pending auto close+ pending auto close- pending reminder removed Value Series State Type: closed merged new open pending auto pending reminder removed Restrictions No element selected. ===================================== Each time it gets me this error: ===================================== Error: You use invalid data! Perhaps there are no results. Comment: Bug Report: Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Tue Aug 12 17:05:24 2008 Message: You use invalid data! Perhaps there are no results. Traceback (7364): Module: Kernel::Output::HTML::Layout::Error (v1.104) Line: 1284 Module: Kernel::Output::HTML::Layout::ErrorScreen (v1.104) Line: 1263 Module: Kernel::Modules::AgentStats::Run (v1.61) Line: 2162 Module: Kernel::System::Web::InterfaceAgent::Run (v1.33) Line: 824 Module: /opt/otrs/bin/cgi-bin/index.pl (v1.87) Line: 47 ===================================== Thanks in advance. -- Mahmoud Korayem System Administrator SWS Si-Ware Systems 3 Khaled Ibn Al-Waleed Street, Heliopolis, Cairo, Egypt PO Box 11361 Cell: +201 00 56 26 17 Tel : +202 2266 7344 ; Ext :111 Tel : +202 2266 7885 ; Ext :111 Fax : +20 22 268 4705 www.si-ware.com