Hi Paul,

You can configure password policy such as minimum # of characters via the SysConfig AgentPreferences. This however does not allow you to force setting a new password after a given amount of days.

There's this package that you can install as an add-on. I haven't used it so can not vouch for it and so far it is only available for OTRS 3.1 and 3.2, not yet for 3.3: http://znuny.com/#!/addons

Also, you can 'offload' the problem by using Active Directory or LDAP integration and setting the policy on you AD or LDAP environment.
--

Mike

On Mon, Dec 9, 2013 at 11:22 AM, Paul Simons <paul.simons@onair.aero> wrote:

How do I enforce a password policy of say: 10 chars – upper/lower case – symbol – change every 60 days – etc. for ALL agents ?

I want to lock down my system for internet access.

Regards

Paul

Disclaimer: This e-mail (and any attachments to it) is confidential and intended solely for the named person/s to whom it is addressed. If you are not an intended recipient, please notify us immediately and delete the email from your system. Any review, dissemination or other use of it in these circumstances is prohibited.

---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs