Hi Jim, Jim Wight wrote:
Whilst investigating using FastCGI with 2.0.1 (and then 2.0.2) I noticed the following being recorded in Apache's error log:
FastCGI: server "/addon/local/otrs/current/bin/fcgi-bin/index.fpl" stderr: Can't locate Date/Format.pm in @INC (@INC contains: [snip] at /addon/local/otrs/current/bin/fcgi-bin//../../Kernel/cpan-lib/Mail/Field/Date.pm line 14, <PRODUCT> line 4.
bin/otrs.checkModules had not reported anything missing (apart from the non-essential only required for stats).
I installed TimeDate-1.16 from CPAN, which fixed that particluar problem.
Normally OTRS is not using Date::Format. It looks like the perl MIME-tools are using this module. I'll have a look on it.
I am also getting the following reported (by both CGI and FastCGI):
index.pl: Use of uninitialized value in string eq at /addon/local/otrs/current/bin/cgi-bin//../../Kernel/Output/HTML/Generic.pm line 2041. [...]
Thanks this will be fixed in OTRS 2.0.3. PS: A bug report at http://bugs.otrs.org/ is much more save to get this fixed (we not able to read the lost the whole time). Anyway, thanks for your help! :) -Martin -- ((otrs)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!