[otrs] Re: The system don't get email from pop3 accounts

Hi, Following with this problem y try to check the crontab and find and login as root: servotrssuse:~ # crontab -l -u otrs no crontab for otrs servotrssuse:~ # crontab -l no crontab for root With this I understand there aren't running the otrs cron is that rigth ? How can I restart the cron jobs ?? Thanks in advance Antonio On Mon, 21 Jan 2008 19:08:22 -0300 "Antonio Sarmiento " wrote:

Hi I'm working with a new suse 10.2 installation and I'm having some problems:

1.The system don't get mail from pop3 accounts. Although I check the address and there are right ( Use PostMasterPOP3.pl) it don't work. When I checked in this moment read the accounts and load the DB. I thing maybe some problem with cron ??

2.-Problem with privileges acces to queue's I assign to move and create privileges only form some users in a group and assign this group to the queue. When I connect with the user I cant move to the queue o create tickets ??

Somebody would help me ??

Thanks

Antonio