I have installed OTRS for windows. Its installed successfully. But when I try to access web it give following errors.

Error: Access denied for user 'otrs'@'localhost' (using password: YES)

In Apache logs it shows

[Thu Feb 25 14:39:02 2010] [error] [client 192.168.9.171] Use of uninitialized value $_ in -d at D:/PROGRA~1/OTRS/StrawberryPerl/perl/lib/CGI.pm line 4083.

[Thu Feb 25 14:39:02 2010] [error] [client 192.168.9.171] Use of uninitialized value $_ in -d at D:/PROGRA~1/OTRS/StrawberryPerl/perl/lib/CGI.pm line 4083.

[Thu Feb 25 14:39:02 2010] [error] [client 192.168.9.171] [Thu Feb 25 14:39:02 2010] index.pl: DBI connect('database=otrs;host=localhost;','otrs',...) failed: Access denied for user 'otrs'@'localhost' (using password: YES) at D:/Program Files/OTRS/OTRS/bin/cgi-bin/../../Kernel/System/DB.pm line 214

[Thu Feb 25 14:39:02 2010] [error] [client 192.168.9.171] ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: MSWin32 Time: Thu Feb 25 14:39:02 2010

[Thu Feb 25 14:39:02 2010] [error] [client 192.168.9.171]

[Thu Feb 25 14:39:02 2010] [error] [client 192.168.9.171]  Message: Access denied for user 'otrs'@'localhost' (using password: YES)

[Thu Feb 25 14:39:02 2010] [error] [client 192.168.9.171]

[Thu Feb 25 14:39:02 2010] [error] [client 192.168.9.171]  Traceback (3676):

[Thu Feb 25 14:39:02 2010] [error] [client 192.168.9.171]    Module: Kernel::System::DB::new (v1.105.2.1) Line: 188

[Thu Feb 25 14:39:02 2010] [error] [client 192.168.9.171]    Module: Kernel::System::Web::InterfaceAgent::Run (v1.43.2.1) Line: 143

[Thu Feb 25 14:39:02 2010] [error] [client 192.168.9.171]    Module: D:/Program Files/OTRS/OTRS/bin/cgi-bin/index.pl (v1.88) Line: 48

[Thu Feb 25 14:39:02 2010] [error] [client 192.168.9.171]

[Thu Feb 25 14:39:12 2010] [error] [client 192.168.9.171] File does not exist: D:/Program Files/OTRS/Apache/htdocs/otrs

[Thu Feb 25 14:42:53 2010] [error] [client 192.168.9.171] Use of uninitialized value $_ in -d at D:/PROGRA~1/OTRS/StrawberryPerl/perl/lib/CGI.pm line 4083.

[Thu Feb 25 14:42:53 2010] [error] [client 192.168.9.171] Use of uninitialized value $_ in -d at D:/PROGRA~1/OTRS/StrawberryPerl/perl/lib/CGI.pm line 4083.

[Thu Feb 25 14:42:53 2010] [error] [client 192.168.9.171] [Thu Feb 25 14:42:53 2010] customer.pl: DBI connect('database=otrs;host=localhost;','otrs',...) failed: Access denied for user 'otrs'@'localhost' (using password: YES) at D:/Program Files/OTRS/OTRS/bin/cgi-bin/../../Kernel/System/DB.pm line 214

[Thu Feb 25 14:42:53 2010] [error] [client 192.168.9.171] ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: MSWin32 Time: Thu Feb 25 14:42:53 2010

[Thu Feb 25 14:42:53 2010] [error] [client 192.168.9.171]

[Thu Feb 25 14:42:53 2010] [error] [client 192.168.9.171]  Message: Access denied for user 'otrs'@'localhost' (using password: YES)

[Thu Feb 25 14:42:53 2010] [error] [client 192.168.9.171]

[Thu Feb 25 14:42:53 2010] [error] [client 192.168.9.171]  Traceback (5312):

[Thu Feb 25 14:42:53 2010] [error] [client 192.168.9.171]    Module: Kernel::System::DB::new (v1.105.2.1) Line: 188

[Thu Feb 25 14:42:53 2010] [error] [client 192.168.9.171]    Module: Kernel::System::Web::InterfaceCustomer::Run (v1.41.2.1) Line: 144

[Thu Feb 25 14:42:53 2010] [error] [client 192.168.9.171]    Module: D:/Program Files/OTRS/OTRS/bin/cgi-bin/customer.pl (v1.42) Line: 48

[Thu Feb 25 14:42:53 2010] [error] [client 192.168.9.171]

[Thu Feb 25 15:20:03 2010] [error] [client 192.168.9.171] Use of uninitialized value $_ in -d at D:/PROGRA~1/OTRS/StrawberryPerl/perl/lib/CGI.pm line 4083.

[Thu Feb 25 15:20:03 2010] [error] [client 192.168.9.171] Use of uninitialized value $_ in -d at D:/PROGRA~1/OTRS/StrawberryPerl/perl/lib/CGI.pm line 4083.

[Thu Feb 25 15:20:03 2010] [error] [client 192.168.9.171] [Thu Feb 25 15:20:03 2010] index.pl: DBI connect('database=otrs;host=localhost;','otrs',...) failed: Access denied for user 'otrs'@'localhost' (using password: YES) at D:/Program Files/OTRS/OTRS/bin/cgi-bin/../../Kernel/System/DB.pm line 214

[Thu Feb 25 15:20:03 2010] [error] [client 192.168.9.171] ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: MSWin32 Time: Thu Feb 25 15:20:03 2010

[Thu Feb 25 15:20:03 2010] [error] [client 192.168.9.171]

[Thu Feb 25 15:20:03 2010] [error] [client 192.168.9.171]  Message: Access denied for user 'otrs'@'localhost' (using password: YES)

[Thu Feb 25 15:20:03 2010] [error] [client 192.168.9.171]

[Thu Feb 25 15:20:03 2010] [error] [client 192.168.9.171]  Traceback (2848):

[Thu Feb 25 15:20:03 2010] [error] [client 192.168.9.171]    Module: Kernel::System::DB::new (v1.105.2.1) Line: 188

[Thu Feb 25 15:20:03 2010] [error] [client 192.168.9.171]    Module: Kernel::System::Web::InterfaceAgent::Run (v1.43.2.1) Line: 143

[Thu Feb 25 15:20:03 2010] [error] [client 192.168.9.171]    Module: D:/Program Files/OTRS/OTRS/bin/cgi-bin/index.pl (v1.88) Line: 48

[Thu Feb 25 15:20:03 2010] [error] [client 192.168.9.171]

Warm Regards,

Darshak   Modi

Elitecore Technologies Ltd

+91 9909008245