Hi Michael,<div><br></div><div>can you see if this works for you?</div><div><a href="http://wiki.otrs-forum.de/index.php?title=Using_OTRS_with_Microsoft_Active_Directory">http://wiki.otrs-forum.de/index.php?title=Using_OTRS_with_Microsoft_Active_Directory</a></div>
<div><br></div><div>((enjoy))<br>-<br>Michiel Beijen<br>R&amp;D<br><br>Follow me on Twitter: @otrsnl [<a href="https://twitter.com/otrsnl">https://twitter.com/otrsnl</a>]<br><br>OTRS AG<br>Norsk-Data-Str 1.<br>61352 Bad Homburg<br>
Germany<br><br>T: +31 (0) 6457 42418<br>F: +49 (0) 9421 56818-18<br>I:  <a href="http://www.otrs.com/">http://www.otrs.com/</a><br><br>Business Location: Bad Homburg, Country Court: Bad Homburg, Commercial register: 10751, Tax ID: 003 240<br>
97505 Chairman of the Board: Burchard Steinbild, Managing Board: André Mindermann (CEO), Martin Edenhofer<br><br>
<br><br><div class="gmail_quote">On Mon, Apr 19, 2010 at 2:48 AM, Martin, Michael <span dir="ltr">&lt;<a href="mailto:Michael.Martin@tylertech.com">Michael.Martin@tylertech.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">









<div lang="EN-US" link="blue" vlink="purple">

<div>

<p class="MsoNormal">Hello,</p>

<p class="MsoNormal"> </p>

<p class="MsoNormal">I am having trouble integrating Microsoft’s A.D. into
OTRS. I cannot make it connect and I cannot figure it out. I have read the OTRS
manual many times and I have spent many hours searching Google for information.
I have created several Config.pm files to no avail. </p>

<p class="MsoNormal"> </p>

<p class="MsoNormal">Does anyone know if a resource exists (Wiki? Howto?) that addresses
setting up the current version of OTRS with Microsoft’s A.D.?   Or,
could someone point me in the right direction to obtain the needed information
to configure this correctly? I’m willing to do the reading necessary to
make this work, but I have ran out of resources. </p>

<p class="MsoNormal"> </p>

<p class="MsoNormal">Any help would be greatly appreciated. </p>

<p class="MsoNormal"> </p>

<p class="MsoNormal">Thank you,</p>

<p class="MsoNormal"> </p>

<p class="MsoNormal">/MM<br>
<br>
</p>

<p class="MsoNormal"> </p>

</div>

<br><br><div align="left"><p><span style="font-family:Arial, Helvetica, sans-serif;color:#000000;font-size:10pt;font-weight:bold">Michael Martin<br></span><span style="font-family:Arial, Helvetica, sans-serif;color:#000000;font-size:10pt">Systems Administrator, Local Government Division  </span><br>
<span style="font-family:Arial, Helvetica, sans-serif;color:#000000;font-size:10pt">Tyler Technologies, Inc.<br></span></p><p><span style="font-family:Arial, Helvetica, sans-serif;color:#000000;font-size:10pt">P:  800-646-2633<br>

F:  806-797-4849</span><br><span style="font-family:Arial, Helvetica, sans-serif;color:#000000;font-size:10pt"><a href="http://www.tylertech.com/" target="_blank"><font color="#0000ff">www.tylertech.com</font></a></span></p>
<p><img src="cid:2049e1e1-4395-48c4-a572-f1f42ead2134" width="227" height="80"><br></p></div></div>


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