Wrong, I'm running OTRS on debian and it works fine.
Try to modify the privileges on your MySQL database and it'll work.
Regis
-----Message d'origine-----
De : otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] De la part de djtzar
Envoyé : mercredi 28 mai 2008 09:56
À : User questions and discussions about OTRS.org
Objet : Re: [otrs] OTRS-Manager
thx for the feedback but it seems this application only pertains to the Windows ver of OTRS , I run on Fedora so no joy for me :(
On Tue, May 27, 2008 at 6:02 PM, Régis OBERLE
I've just tested OTRS-Manager. Mysql DB connection is OK with correct rights.
Regis
-----Message d'origine----- De : otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] De la part de Régis OBERLE Envoyé : mardi 27 mai 2008 17:57 À : User questions and discussions about OTRS.org Objet : Re: [otrs] OTRS-Manager
Didn't knew this software, but seems to be interresting. I'll probably test it soon. But I don't think you'll find any help here. Maybe on OTRS-Manager web site.
Just a quick idea:
Edit file /etc/mysql/my.cnf and comment the line :
#bind-address '.0.0.1
Restart mysql :
# /etc/nit.d/mysql stop # /etc/nit.d/mysql start
Allow external connections :
# mysql -p mysql> use mysql ; mysql> GRANT ALL PRIVILEGES ON *.* TO 'user'@'hostname' IDENTIFIED BY mysql> 'password' WITH GRANT OPTION;
Replacing 'hostname' with '%', you allow the user to connect from every host.
Reference : http://dev.mysql.com/doc/refman/5.0/en/adding-users.html
Regards, Regis
-----Message d'origine----- De : otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] De la part de djtzar Envoyé : mardi 27 mai 2008 17:44 À : otrs@otrs.org Objet : [otrs] OTRS-Manager
Hi All , has anyone used OTRS-Manager http://otrs-manager.sourceforge.net/index.php?pagemepage_en ??
Trying to update my otrs db settings but it does not save the settings?
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