Hello Nicolas, On Wed, Jun 22, 2005 at 06:12:14PM -0400, Nicolas Motte wrote:
i try to install OTRS but i do not succed because of 403 ERROR ...
i have this problem when i want to access to my intranet page : [1]http://intranet.toto.com/otrs/installer.pl
read/execute is ok for/opt/otrs/bin/cgi-bin/installer.pl.
and i used /opt/otrs/bin/SetPermissions.sh
You wrote, that you are using RH. In your apache configuration I saw, that the grup and user for the webserver is apache. With which arguments did you execute the SetPermission.sh script? IMHO you have to use: ./SetPermissions.sh /opt/otrs otrs apache users apache
This is my last httpd.conf from apache :
[...]
#OTRS
Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/" ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/"
Are this directorys right? Best regards, Christian -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!