I just upgraded to 2.4.4 this week on a Windows install and the
File logging is working fine for me. Has been working in previous versions as
well, so I don’t think there is a bug with OTRS. Sorry L I
know that isn’t much help.
I can configure it through the Admin GUI just fine. Silly question,
but you do have appropriate permissions on the intended file structure?
Nathan Campbell
Dallas Symphony Orchestra
From:
otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Glossop,
Andrew
Sent: Tuesday, September 22, 2009 3:26 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Mail setup OTRS - Windows XP
I put this into Config.pm
$Self->{'LogModule'} = 'Kernel::System::Log::File';
$Self->{'LogModule::LogFile'} = 'D:/OTRS/otrs/var/log/otrs.log';
It’s supposed to work via Sys Config, but not for me. I
don’t know if this is an issue with the Windows version of OTRS or
not
Config Options: Framework -> Core::Log
LogModule:
LogModule::LogFile:
From:
otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Ramsey
Allison
Sent: 21 September 2009 22:47
To: otrs@otrs.org
Subject: [otrs] Mail setup OTRS - Windows XP
I setup OTRS on Windows XP . It has been configured but I
have a couple questions. Hopefully, you can assist me.
1. How do I enable the Syslog? No response when I
click on it.
2. Setup mail.
Currently switched our mail to Google Mail.
pop.gmail.com
(port 465)
smtp.gmail.com
(port 995)
SysConf, Sendmail,
SMTPS
Sendmail Module Host: smtp.gmail.com
Sendmail port:465
Authorize user:xxxxx@support.com
Password:xxxxx
PostMaster Mail Account
POP
Host:pop.gmail.com
Trusted: Yes
I get error message "can't send email ticket to xxxxx@support.com! It's a local address!
Create a phone ticket.
--
Ramsey