About performances, you can look in the admin book, there's a chapter about it. To close all open ticket in a queue, you can use GenericAgent instead. Bye, Gabriele ----- Original Message ----- From: Yael Naveh To: otrs@otrs.org Sent: Monday, July 30, 2007 7:59 AM Subject: [otrs] system performance Dear list, I am testing version 2.16. I have now 1600 open tickets in one queue and the OTRS more or less stop responding, every request takes ages to complete, etc. Is it normal? Does anybody has performance information? What is the system limitation? If I want to close all open tickets, is there a way to select all for bulk action? Many thanks, Yael Naveh ------------------------------------------------------------------------------ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/