Hello once again, well, as I 've seen in the forum, there are a lot of queations concerning the new FAQ-Module. But are there any answers??? Will there be a new release, is any documentation available. Any help would be appreciated Sincerely Markus Nagel EDV Tekomedia schrieb:
Hello, perhaps I just forgot to configure something, but where are the public and the customer FAQ-views gone? I updated otrs from 2.0.4 to 2.1.2, installed the FAQ-package and can use the FAQ in the agent-view but when I logon in the customer view, I can see the icon for the FAQ, but when I click on it, only the header and the footer of the customer view appear. When I go to the adress www.my-server.adress/faq.pl or www.my-server.adress/public.pl, also only the header and the footer do appear. Have I forgot anything? Thanks in advance
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