I have done all the of these. The system is running very well but the autoresponder does not work.

Nikhil

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of shawn.beasley@dlh.de
Sent: Friday, March 17, 2006 8:16 PM
To: otrs@otrs.org
Subject: AW: [otrs] Auto Responses

What have you configured, exactly?

POP Master POP3 Account must be entered to receive emails

Mail account for the system must be configured to send mail

Queue must be programmed to send the autoresponse.

Vielen Dank,

Shawn Beasley

Support – IT

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-----Ursprüngliche Nachricht-----
Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Nikhil Parva
Gesendet: Freitag, 17. März 2006 12:27
An: 'User questions and discussions about OTRS.org'
Betreff: RE: [otrs] Auto Responses

Hello all,

Even I’m experiencing the same problem. I have configured the auto response for new tickets but it’s not working.

Please help.

Thanks,