On 15.07.2010, at 11:24, Amit Sharma wrote:
Is there any way to have Queuewise Timezones for Queues?
E.G. Queue ABC tickets has timezone of GMT +0530 and Queue XYZ tickets has timezone of GMT -0100
Yes sure, you can define a calendar per Queue and a timezone per calendar.
Freundliche Grüße / Kind regards
Nils Leideck
--
Nils Leideck
Senior Consultant
nils.leideck@leidex.net
nils.leideck@otrs.com