I've been searching for a couple of days for a way to add new priorities beyond the 5 defaults that are present in the system.  I've added a 6th in my mysql database but the option doesn't appear in any of the drop down lists when creating or modifying a ticket.
<br><br>Please let me know what I need to do to get it working.<br clear="all"><br>-- <br>Thanks,<br>Brett Wells<br>IT, Systems, Network, Software Administrator