Ramesh.Nernuru@cognizant.com wrote:
I’ve installed Webmail module and gave the mail server details correctly. Here our mail server doesn’t support IMAP, but supports MAPI. So I gave the protocol as MAPI inside the config files. I’m getting this error.
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: MSWin32 Time: Tue May 27 16:04:36 2008
Message: Failed to connect/login to IMAP server <username>@
:mapi: Bad file descriptor Traceback (1348): Module: Kernel::Output::HTML::Layout::Error (v1.51.2.8) Line: 1146 Module: Kernel::Output::HTML::Layout::ErrorScreen (v1.51.2.8) Line: 1126 Module: Kernel::Modules::AgentWebMail::Run (v1.14) Line: 104
Please let me know what more settings are required.
OTRS does not support MAPI (a Windows API) as far as I know. Maybe you can enable IMAP on the mail server? Nils Breunese.