I just check the Config.pm file and everything looks fine.. ->
# -----------------------------------------------------#
# database settings #
# -----------------------------------------------------#
# DatabaseHost
# (The database host.)
$Self->{DatabaseHost} = 'localhost';
# Database
# (The database name.)
$Self->{Database} = 'ticket';
# DatabaseUser
# (The database user.)
$Self->{DatabaseUser} = 'otrs';
# DatabasePw
# (The password of database user.)
$Self->{DatabasePw} = 'megan';
# DatabaseDSN
# (The database DSN for MySQL ==> more: "man DBD::mysql")
$Self->{DatabaseDSN} =
"DBI:mysql:database=$Self->{Database};host=$Self->{DatabaseHost};";
# (The database DSN for PostgrSQL ==> more: "man DBD::Pg")
# $Self->{DatabaseDSN} = "DBI:Pg:dbname=$Self->{Database};";
What file is it talking about here ? Line 55
Jan 21 14:52:17 ticket-srv OTRS-CGI-10[292]:
[Error][Kernel::System::DB::new][Line:55]: Access denied for user:
'otrs@localhost' (Using password: YES)
Jan 21 14:52:26 ticket-srv OTRS-CGI-10[292]:
[Error][Kernel::System::DB::new][Line:55]: Access denied for user:
'otrs@localhost' (Using password: YES)
thanks
-Brian
----- Original Message -----
From: "Martin Edenhofer"
On Tue, Jan 21, 2003 at 09:31:57PM +0100, Robert Kehl wrote:
Error: Access denied for user: 'otrs@localhost' (Using password: YES)
You may have a peek here:
http://otrs.org/pages/index.pl?Action=Ext&Site=Docu/problems-with-mysql.html
#AEN964
Jepp. And I see you use mod_perl (Frontend Subfunction: Apache::ROOT...).
Remember to restart the webserver if you change the Kernel/Config.pm ( installer.pl is changing Kernel/Config.pm (database user and pw)).
--=> mod_perl loads modules on startup.
Robert
Martin
-- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- nohl: 11:08pm up 90 days, 1:44, 6 users, load average: 0.40, 0.13, 0.09 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs