Re: [otrs] Internal Server Error on index.pl after update from 5.0.10 to 5.0.23 on Fedora

Hi, what’s your LogModule configuration? may be OTRS is writing to some log file. Did you run otrs.CheckModules? Kind regards, Juan Clavero De: otrs [mailto:otrs-bounces@lists.otrs.org] En nombre de JAOUEN Egareg Enviado el: miércoles, 11 de octubre de 2017 10:01 Para: 'User questions and discussions about OTRS.' Asunto: Re: [otrs] Internal Server Error on index.pl after update from 5.0.10 to 5.0.23 on Fedora Hi, Thank you for the quick answer. But I did all items of your list. I have deleted expired sessions too. No error shown in access_log, error_log, ssl_access_log and ssl_request_log. Any other help hand ? Egareg JAOUEN From: otrs [mailto:otrs-bounces@lists.otrs.org] On Behalf Of Edlhuber, Florian Sent: mercredi 11 octobre 2017 09:03 To: User questions and discussions about OTRS. Subject: Re: [otrs] Internal Server Error on index.pl after update from 5.0.10 to 5.0.23 on Fedora Hi, - JAOUEN Egareg schrieb:

I have just updated my OTRS server from v5.0.10 to v5.0.23 on Fedora, using the RPM provided on the otrs.com website.

All seem good... except I can't log into my OTRS system due to a 500 Internal Server Error on index.pl page. No problem on customer.pl page.

- delete caches - rebuild config - restart webserver - reset your browser Please have a look in your syslog and apache error log. This should show you the issues. -- Florian