
17 Apr
2003
17 Apr
'03
6:20 p.m.
We have just upgraded to 1.1.0 RC1 (from Beta 0.5 !) and things all work fine but one difference which we noticed is that you can no longer update the customerId if you are not the ticket owner. Is there any way to configure this to allow non-owner changes again? We frequently assign tickets to people before setting the customerid. Also I think I found a bug in the Ticket status view. If you sort by Age descending then the most recent ticket is omitted from the results and the 1st ticket is actually the 2nd most recent ticket. -- Phil Davis IT Action