RE: [otrs] newbie question

4 Mar 2005

      Pending Close + will close it successfully, - will be an unsuccessful
close.

-----
Jack Doyle, Network+
Systems Operations Specialist
Lewis-Gale Clinic Information Systems 

-----Original Message-----
From: Jude Dowling [mailto:jdowling@domainbank.com] 
Sent: Friday, March 04, 2005 11:45 AM
To: otrs@otrs.org
Subject: [otrs] newbie question

Hello all,

Can anyone explain to me what is the difference between the pending
close + and the pending close - ?

Best Regards,

Jude Dowling
Systems Administrator
Domain Bank, Inc.
Ph: 1.610.317.9606
Fax: 1.610.317.9570
Web: http://www.domainbank.com