I have read http://doc.otrs.org/2.4/en/html/x1885.html#configuration-agent-auth-backend-ldap
one more time and finally find the answer !
Thanks,
_____________________
Olivier VILLEGENTE
Administrateur système & réseau
Société Immobilière de Nouvelle-Calédonie
Tél : (687) 28.03.78
Fax : (687) 28.43.56
e-Mail : olivier.villegente@sic.nc
----- Réacheminé par olivier
villegente/SIC le 17/09/2009 12:29 -----
olivier villegente/SIC
17/09/2009 12:11
A
otrs@otrs.org
cc
Objet
Can't solve : Panic, no user data found
Hi,
I have browse google and OTRS site but
I don't see how to solve my problem. Heaven if it seems that others people
already have it.
I can login like a customer without
problem but when I try to log like an agent, I have this error :
"Panic, user authenticated but
no user data can be found in OTRS DB!! Perhaps the user is invalid".
I use OTRS 2.4.4. I join a copy of my
Config.pm. Please help !
Regards,
_____________________
Olivier VILLEGENTE
Administrateur système & réseau
Société Immobilière de Nouvelle-Calédonie
Tél : (687) 28.03.78
Fax : (687) 28.43.56
e-Mail : olivier.villegente@sic.nc