Hi Pradumna,

It's just not implemented currently. We do have an open issue for it in our bug tracker, see here: http://bugs.otrs.org/show_bug.cgi?id=4784

If you need it **now** please contact enjoy@otrs.com to discuss what we can do for you on a commercial basis.

Michiel Beijen
Senior Consultant

OTRS BV
Schipholweg 103
2316 XC  Leiden
THE NETHERLANDS

T: +31 (0) 71 8200 255
F: +31 (0) 71 8200 254
I:  http://www.otrs.com

OTRS brings true mobility to the Help Desk: The OTRS iPhone App free download http://www.otrs.com/en/products/iphone-app/ 




On Fri, Oct 1, 2010 at 3:07 PM, Pradumna Maheshwari <pradumna.maheshwari@tcs.com> wrote:

Hello,

The Notification body of Survey is coming in Plain text instead of HTML,

How to convert it into HTML..?

Thanks..

Pradumna Maheshwari
Tata Consultancy Services
Cell:- +919930333734
Mailto: pradumna.maheshwari@tcs.com
Website:
http://www.tcs.com
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