Re: [otrs] I'm convinced...

Nic Mertens wrote:

But how do I start to setup this program on my web hosting?

I read the manual but it seems to be very complicated. Is there someone who has any experience to install the program on a linux hosting and wants to give me a step by step info?

Are you the system administrator or do you just have a shared hosting account? I'd suggest to just read the documentation at doc.otrs.org. The chapter on installing OTRS is here: http://doc.otrs.org/2.0/en/ html/c218.html#installation-of-prepared-packages Nils Breunese.