Re: [otrs] Adding more fields to the table users / user_preferences with an LDAP integration

1 Oct 2013

      Thank you Gerald,

For what it's worth, I've implemented a simple Perl script to do this synchronization LDAP -> DB.

Olivier

On Sep 23, 2013, at 17:33, Gerald Young wrote:
...
AuthSync doesn't handle additional fields.
On Mon, Sep 23, 2013 at 11:18 AM, Olivier Macchioni  wrote:
Hello dear list,
I'm using an LDAP integration for the AuthSyncModule
For reporting reasons, I'd like to add one more information in OTRS - the Agent's "departmentNumber", which is of course stored in LDAP.
I tried adding it to AuthSyncModule::LDAP::UserSyncMap:
$Self->{'AuthSyncModule::LDAP::UserSyncMap'} = {
        # DB -> LDAP
        UserFirstname => 'givenName',
        UserLastname  => 'sn',
        UserEmail     => 'mail',
        UserGroup     => 'departmentNumber',
    };
But this field is not synchronized (I somehow expected it to show up in user_preferences).
What's the recommended way to do this?
Thanks,
Olivier
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