On 5/15/07, Christian Schoepplein
Hello,
On Thu, May 10, 2007 at 03:51:01PM +0100, Mike Dent wrote:
What is the purpose of the calender choice/button in the Queue admin?
You can define differnt calendars when more then one time zone is needed.
I'd like to be able to add entries to the calendar from tickets, eg to schedule a time to attend to a ticket, can this be done?
No, not yet unfortunatly. But it would be a nice feature ofcourse :).
Yes it would be excellent. It means jobs/tickets could be assigned a date and time, something which I imagine helpdesk's using OTRS would desire a lot. Even nicer would be the ability to send entries to a WebDAV based calendar system. Anyway I suggested this on bugs.otrs as a feature. No rush :) Thanks Christian, Mike