
13 Feb
2008
13 Feb
'08
8:02 p.m.
You can remote the text field completely with the setting: Ticket::Frontend::AgentTicketOwner###Note: No
But, then no one can make a note when changing the owner.
You can set a standard text: Ticket::Frontend::AgentTicketOwner###Body:
I hope this helped.
It helped a lot, thank you! -- Lars