If you tell us what kind of operating system you use (Debian? Suse? Windows?), maybe someone can help you more accurately...
 
Ciao, d.

Da: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Per conto di Patrick Schiess
Inviato: mercoledì 24 settembre 2008 11.26
A: 'User questions and discussions about OTRS.'
Oggetto: [otrs] OTRS performance tuning

hi everyone,

 

i have loaded the OTRS support package which should analyze my system. well, after running this package i have two critical points to review:

 

Apache::DBI                 Apache::DBI should be used to get a better performance (pre establish database connections).             Critical

Apache::Reload            You should use mod_perl to increase your performance very strong!                                                   Critical

 

well i searched all over the internet and couldn’t find anything on this two points. as i guess, this is not really a OTRS issue but more a apache issue... unfortunately i am not really familiar with apache... so hopefully someone of you guys can give a clue.

 

thanks a lot.

 

regards,

patrick.