I know very little about the framework process so I may be on the wrong track here.  However, one thing I have noticed is this:

Framework.xml lists the scripts in the following order:

  <Item>Core.UI.RichTextEditor.js</Item>
-->>  <Item>Core.UI.Dialog.js</Item>      <<--
  <Item>Core.UI.ActionRow.js</Item>
  <Item>Core.UI.Popup.js</Item>
  <Item>Core.Form.js</Item>
  <Item>Core.Form.ErrorTooltips.js</Item>
-->>  <Item>Core.Form.Validate.js</Item>   <<--
  <Item>Core.App.js</Item>

A trace of the UI request shows them returned in a different order, which would explain why Core.Form.Validate can't verify that Core.UI.Dialog has been loaded.





URL







/otrs-web/js/Core.Form.js




/otrs-web/js/Core.Form.ErrorTooltips.js

/otrs-web/js/Core.Form.Validate.js









/otrs-web/js/Core.UI.Dialog.js





Hugh


On Mon, Aug 23, 2010 at 3:23 PM, Hugh Kelley <hugh.kelley@gmail.com> wrote:
Thanks for the suggestion.  Per the Upgrade guide,  I have run both that and DeleteCache before reporting the issue.  Apologies for not mentioning it in the original post.

C:\Temp>perl \OTRS\otrs-3.0.0\bin\otrs.RebuildConfig.pl
otrs.RebuildConfig.pl <Revision 1.14> - OTRS rebuild default config
Copyright (C) 2001-2010 OTRS AG, http://otrs.org/

C:\Temp>perl \OTRS\otrs-3.0.0\bin\otrs.DeleteCache.pl

Hugh



On Mon, Aug 23, 2010 at 3:18 PM, Michiel Beijen <michiel.beijen@otrs.com> wrote:
Hi Hugh,

Please run bin/otrs.RebuildConfig.pl and try again.

Michiel Beijen
Senior Consultant

OTRS BV
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The Netherlands

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F: +31 71 8200 254
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On Mon, Aug 23, 2010 at 8:31 PM, Hugh Kelley <hugh.kelley@gmail.com> wrote:
> I have started the upgrade process for my Beta 1 system (built originally on
> that version).
>
> When I access the app I now get this prompt on each page:
>
>     Namespace Core.Form.Validation could not be initialized, because
> Core.UI.Dialog could not be found.
>
> I don't see any hints in the log files.  Has anyone else experienced this?
>
> Hugh
>
>
>
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