Maybe change the group on this SPAM queue to a new "spam" group. Since no user will have right to this, they will not see it. You'll probably want to keep some rights for admin people, in the user<->group screen. Florian HOUEL - TMA JDE arcanal. - 53 cours Romestang - F-38200 Vienne Tél : 04 74 16 01 63, mobile : 06 72 00 16 45, Fax : 04 74 16 18 66, e-mail : florian.houel@arcanal.fr P s'il vous plaît pensez à l'environnement - devez-vous vraiment imprimer cet email? Before You print, Think about the Environment ! ________________________________ De: otrs-bounces@otrs.org de la part de Ivan De Masi Date: lun. 10/05/2010 11:45 À: User questions and discussions about OTRS. Objet : [otrs] Hide SPAM-Tickets on the dashboard Hello, I would like to hide the complete Queue "SPAM" on the dashboard - ist there a way? Thanks! Regards, Ivan -- AStA TU Darmstadt IT-Administration Hochschulstr. 1 64289 Darmstadt University of Technology Darmstadt Tel. +49-6151-162217 Fax. +49-6151-166026