Hi Julius,

Maybe you have some queues linked to invalid groups? You may check this the first. :-)

Regards,

Bob Tao

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On 24 Nov 2017, at 12:54 AM, Franz Julius Albert <Franz.Albert@HTW-Berlin.de> wrote:

Hello,

just updated my OTRS instance and the upgrade process passed without errors.

After the login the view for some queues is very slow (~8 seconds) while
only 7 tickets are inside. The syslog is full of messages like this one ->
Nov 23 17:38:04 ttsngdev OTRS-CGI-10[1372]:
[Error][Kernel::System::Group::PermissionCheck][Line:945]: Need GroupName!
Nov 23 17:38:04 ttsngdev OTRS-CGI-10[1372]:
[Error][Kernel::System::Group::PermissionCheck][Line:945]: Need GroupName!

I ran the SetPermissions script twice....but no change.

Maybe someone have an idea?

Thank you very much!
Julius Albert
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